Foothills Pest Solutions (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, request service, or otherwise interact with us online.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide to Us
When you contact us or request service, we may collect:
- Name
- Email address
- Phone number
- Service address or general location
- Details about your pest concern or service request
- Optional realtor or secondary contact information
- Any information submitted through online forms
If you use online scheduling, financing options, or payment tools, additional billing or service information may be collected securely by our providers.
1.2 Information Collected Automatically
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and activity on the website
- Referring website
- Date and time of visit
- Cookies and usage data
1.3 Information From Third Parties
We may receive information through:
- Online scheduling tools
- Review widgets, such as Google Reviews
- Analytics platforms, such as Google Analytics
- Social media if you interact with us
2. How We Use Your Information
- To provide pest control services and customer support
- To schedule, confirm, and update appointments
- To send service reminders or follow-up messages
- To improve website performance and user experience
- For internal business operations
We do not sell your personal information.
3. How We Share Your Information
We may share information with:
- Service providers (scheduling, email, SMS, payment systems)
- Technicians assigned to your service
- Analytics or advertising partners
- Legal authorities if required
4. SMS, Email, and Phone Communication
By providing your email or phone number, you consent to receive appointment updates and follow-up messages. You may opt out at any time.
5. Data Security
We use reasonable security measures, but no method of transmission is completely secure.
6. Cookies and Tracking Technologies
Our website may use cookies, analytics, and third-party widgets to improve functionality and performance.
7. Your Rights
- Request access to your information
- Request corrections
- Request deletion where applicable
- Opt out of marketing messages
8. Children’s Privacy
We do not knowingly collect information from children under 13.
9. Third-Party Links
We are not responsible for the privacy practices of third-party websites.
10. Changes to This Policy
We may update this policy periodically. Changes take effect when posted.
11. Contact Us
Foothills Pest Solutions
Address: 100 Partridge Hill Ln, Statesville, NC 28625
Phone: (704) 880-0755
Email: brett@foothillspest.com
